Legal notice

In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and other applicable Indian regulations, the following legal information is provided for the users of this website.

1. Business Information

This website is owned and operated by:

Legal Business Name: Ghanshyam Penda Wala

Registered Office Address: Shree Ram Complex, Kothariya Main Road, Rajkot, Gujarat 360002, India

2. Contact Details

Customer Support Email: info@ghanshyampendawala.com

Customer Support Phone / WhatsApp: +91 6351 196 379

Working Hours: Monday to Saturday, 9:00 AM to 8:00 PM (IST)

3. Registration and Licenses

As a registered food business operating in India, we hold the following valid licenses:

FSSAI License Number: 

4. Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, if you have any grievances, complaints, or concerns regarding your order, our services, or our website, please contact our designated Grievance Officer:

  • Name of Grievance Officer: Fenil Bhuva

  • Email: info@ghanshyampendawala.com

  • Phone: +91 6351 196 379

  • Resolution Time: We aim to acknowledge all consumer grievances within 48 hours and resolve them within 1 month from the date of receipt.

5. Intellectual Property and Copyright

All content on this website, including but not limited to the brand name "Ghanshyam Penda Wala", logos, product photographs, text, graphics, and website design, is the exclusive property of Ghanshyam Penda Wala.

Unauthorized use, reproduction, copying, or distribution of our brand assets, images, or text without prior written permission is strictly prohibited and may result in legal action under the Indian Copyright Act, 1957 and the Trade Marks Act, 1999.

6. Disclaimer

While we make every effort to ensure the information on our website is accurate and up-to-date, Ghanshyam Penda Wala makes no warranties or representations regarding the absolute accuracy, completeness, or reliability of the content. We reserve the right to make changes to our products, pricing, and policies at any time without prior notice